Tel: 07977 100 257

Referral Agents' Federation

The Referral Agents' Federation


The Referral Agents’ Federation lays down protocols for the ethical referring of patients for any form of Addiction, Eating Disorder or Depressive Illness Treatment Programme, Therapy or Intervention. Members agree to abide by the following codes of practice:

  • The principal aim of the Federation is ethical and open referring
  • All members must publish their standard commission rates and fee structure on their website and inform all potential clients or enquirers of these rates or fees
  • No member can take money for a clinic referral from the clients or their concerned others
  • All members must declare on their website and in communication with enquirers their or any of their associates’, employees’ or other people directly connected to their business of any interest in an addiction treatment clinic or service
  • No member can negotiate bonuses, cash incentives, special rates or discounts
  • Potential clients or their concerned others must be given a reasonable choice of clinics and advised of those clinics’ standard published rates.
  • No treatment ‘package’ fees can be applied without transparent explanation of the costs of each element of the ‘package’
All referral agents, therapists and addiction workers are welcome to apply for membership. Contact Rosalind Ottaway by email on or Tel: 07977 100 257 for an application form.

Tel: 07977 100 257

57 Admiral House, Castle Quays Close, Castle Marina, Nottingham NG7 1HR